Esri ArcGIS

Esri's customer benefits

The integration connects Ultimo with Esri ArcGIS. Esri ArcGIS provides advanced spatial visualization and analytics. This adds location intelligence to EAM processes for Ultimo customers, enabling better decision-making, asset management, and planning across geographically distributed infrastructures or networks.

The Esri integration with Ultimo

The integration between Ultimo and Esri ArcGIS enables seamless two-way exchange of assets and work orders between systems. Assets registered in Ultimo can be visualised on maps in ArcGIS, while job and work order data are displayed spatially, giving planners and field staff direct insights into asset locations and upcoming work. With the Esri Field Maps app, technicians can view assets and work orders in the field, create new work orders from any location, and optimise their routes by identifying nearby work orders. Ultimo can also consume data from Esri, ensuring full alignment between GIS and EAM. This integration reduces administrative effort, improves field productivity, and helps organisations make more informed decisions based on real-time geospatial insights.

Integration feature highlights

• Asset and work order visualisation: Ultimo assets and work orders are displayed in Esri maps, giving planners and managers clear spatial insights for better decisions in distributed operations.

• Mobile workforce support: With Esri Field Maps, technicians can access, update, and create work orders on the go, boosting flexibility and productivity.

• Two-way data exchange: Data flows both ways: Ultimo information is shared with Esri, while Esri data can be imported into Ultimo, ensuring alignment between GIS and Ultimo EAM.

Customer case

A waterboard that integrated Ultimo with Esri ArcGIS gained real-time location intelligence. Planners now see assets and work orders on maps for smarter scheduling, while technicians use Esri Field Maps to update and create work orders on the go. With seamless two-way data exchange, the company cut downtime, boosted productivity, and made faster, better-informed decisions.